Leadership

A proven team of business and technology professionals

MEET THE TEAM...Leaders in Business, Operations and Technology

Jeff Rich
Jeff Rich
CEO

Jeff is CEO of NFP Health, where he leads all operations for the region’s largest independent insurance exchange. NFP Health offers a comprehensive suite of health, dental and ancillary insurance products to individuals and small businesses in Massachusetts, Rhode Island and New Hampshire.

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Bruce Pomfret
Bruce Pomfret
Vice President

With his leadership and passion for technology solutions to complex program requirements, Bruce leads NFP Health in the development of benefits exchanges for both private and government opportunities. He has unprecedented experience in designing, implementing and running health care exchanges, having focused exclusively in this industry since 2008.

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Judi Donnelly
Judi Donnelly
Client Executive

Judi is a Client Executive for NFP Health, where she leads the design and implementation of successful business solutions for Medicaid carriers. With over 25 years in the health care industry, Judi has worked extensively with both commercial health plans and Medicaid carriers.

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Dan Keldsen
Dan Keldsen
Client Executive

Dan is a Client Executive at NFP Health, where he serves as the liaison between the business and technical representatives of client teams and NFP Health’s internal technical operations teams. He works to both translate and balance the short and long-term needs of clients into technical and operational reality, using Agile methods and tight feedback with all stakeholders.

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Cindy Prescott
Cindy Prescott
Manager/Premium Billing & Operations Leader

Cindy is a Manager and Premium Billing & Operations Leader for NFP Health, where she manages all key day to day activity for NFP Health. Cindy leads many core operational efforts for NFP Health, with a focus on outstanding customer service and operational excellence.

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Rich DiLonardo
Rich DiLonardo
Manager

Rich is a Manager for NFP Health, where he is responsible for all call center operations. Rich leads all client-facing services and support, including inbound call support, online chat and correspondence with clients via mail.

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Chris Bergsten
Chris Bergsten
Project Manager

Chris is the lead project manager for NFP Health. He facilitates the work required across a wide variety of departments to execute projects, manage activities and prepare effective strategies to monitor their implementation.

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