NFP Health understands that small businesses need the same guidance in purchasing health benefits as big companies. Growing a small business does not always leave time or resources for hiring a benefits manager to oversee the process. That is why we have developed our NFP Health Benefits Exchange with a set of tools and knowledge management aids that provide our employers with everything they need to shop for and purchase health insurance.
Easy, One-Stop Shopping Experience
With the "No Wrong Door" approach, employers are brought through the quoting and enrollment process in an efficient and timely manner via our friendly 'Sherpa' guide.
Brokers drive a large majority of our business. Brokers frequently send clients to NFP Health with the security of knowing that their clients will receive exceptional service, and that they, the broker, will receive the credit for the referral. This function is exclusive to NFP Health.
While our robust system brings exceptional functionality to the process of finding and enrolling in a health plan, we recognize that some employers and their employees are not comfortable with online shopping or may want assistance as they browse our offerings. Visitors are always presented with the opportunity to speak with one of our professionals, either by phone or through Live Online Chat. Our licensed/certified representatives can provide further assistance by reviewing plan options, processing quotes, and providing enrollment and payment options whether online or through paper submission.
Enrollment and Underwriting
The NFP Health online enrollment process is designed to ensure compliance with Underwriting Standards established by each carrier, including required business documentation. Our workflow-based underwriting tools allow us to quickly and accurately review both electronically and manually submitted documentation for compliance, and approve or decline cases for enrollment.
Best in Class Customer Service
Once enrolled, Employers continue to receive Best in Class service for themselves and their employees. Health Insurance plays a significant role in the well-being and sense of security of the consumer. We approach our clients with the knowledge that we are providing them with the assistance they need to ensure personal well-being for themselves and their employees. Our Customer Service staff receives high accolades and continually exceeds Service Level standards.
Fortin LawVideo tour
Ginger Betty's BakeryVideo tour
Employer User Experience VideoVideo tour